Role Overview

MerlinVet-cel is hiring for the role of Group Business Manager covering Central England. This is a full-time, permanent position, which is ideally suited to somebody with experience of sales in the veterinary sector. This role has been created given our continued growth and seeks to maximise opportunities in the Central England area. Though this is primarily a sales role, you will be expected to fulfil other duties that affect the veterinary sector. This is a challenging, exciting, but rewarding opportunity for a self-motivated person.
  • Hours: This role is full-time, working 40 hours a week. Travel is essential in this role, and you would be expected to occasionally represent the company at industry events which may take place on a weekend
  • Location: Central England/Midlands, United Kingdom
  • Salary: Competitive – DOE
  • Start Date: Summer 2023
  • Essential Requirements: 3+ years’ experience in sales in the pharmaceutical, health, or veterinary sector

Key Responsibilities

This is more than just a sales position – the successful candidate must have a solid understanding of how a practice operates and what they need to thrive; this role requires knowledge of the full spectrum of issues affecting veterinary practices on a regular basis, including sales, staff issues, health plans, IT, and much more. This position’s responsibilities will include (but are not limited to):

  • Acquiring new customers in the Midlands/Central England area
  • Assisting in the delivery and rollout of the organisation’s health plans service
  • Supporting our existing members
  • Maintaining relationships with partners and negotiating support deals
  • Developing our sister companies within the membership, along with non-member practices
  • Representing the company at events, utilising networking skills to form new partnerships

Required Experience & Skills

The successful candidate must be:

  • Experienced within the veterinary industry, with direct experience in either veterinary practice, veterinary wholesale, or veterinary manufacturing
  • Adaptable – this is crucial to success in the role, as the position covers so many areas of veterinary support
  • Highly organised with good leadership, communication, and interpersonal skills
  • Self-motivated and able to work independently when required and as part of a team
  • Passionate about the veterinary sector and animal welfare/agricultural sector

The successful candidate must have:

  • An understanding of the veterinary and pharmaceuticals sector, including how medicinal products are purchased and sold
  • 3+ years’ experience within the veterinary, pharmaceuticals, healthcare, or related industry
  • Wholesale and/or sales experience

You will bring your own experiences to the role, where your input, opinions, and suggestions will always be listened to and valued. This role offers a high degree of autonomy, and you will help shape our activity as our team thrives on knowledge-sharing across all parts of the business.

Who will I be working for?

MerlinVet-cel is the country’s oldest Veterinary Buying Group servicing independent veterinary practices. MerlinVet-cel is much more than just a buying group though; we provide support for independent practices of all sizes across the UK, improving businesses’ profitability through competitive rebates and reduced administration costs. MerlinVet-cel is based in Kincardine, in the heart of Scotland. As this role is a mixture of home and field-based, you will occasionally be expected to travel to the office in Scotland.

MerlinVet-cel forms part of MerlinVet Group, which comprises a bespoke wholesaler, import/export business, buying group (MerlinVet-cel), health plan provider, and anaesthetic gas exposure monitoring service. By listening to the needs of vets we provide products, services, business solutions and support needed to run efficient and profitable practices. All parts of the Group work together to realise our ambitions.

Benefits

  • Competitive Salary (dependant on experience)
  • Friendly and welcoming office, culture & team environment
  • Generous holiday allowance
  • Pension
  • Company vehicle
  • Computer & mobile phone
  • Be part of an experienced team in an innovative and growing company

Equal Opportunities

MerlinVet-cel is an equal opportunities employer, and we embrace the benefits that a diverse workforce brings. We welcome applications regardless of age, sex, gender identity, disability or medical condition, ethnicity, race, religion, family status, sexual orientation, or any other basis protected by appropriate law.

How do I apply?

Please email a copy of your CV and cover letter to MerlinVet-cel’s Company Secretary, Chris Bainton, by 23:59 on Wednesday 31st May:

[email protected]

MerlinVet-cel Website

Please take a note of our opening hours for the Bank Holidays during May 2023.

Monday 1st May – CLOSED

Monday 8th May – OPEN

Monday 29th May – CLOSED

However you’re spending your May Bank Holidays, whether that be snoozing or munching or partying, have a great time off. You can still order as usual through our website here

Please take a note of our Easter Hours.

We will be closed entirely on:

Good Friday – Friday 7th April 2023

and

Easter Monday – Monday 10th April 2023

We will be back open as normal on Tuesday 11th April 2023.

We wish all those celebrating a very Happy Easter.

Responsible Person (Quality Manager) – Veterinary Wholesale (Permanent, Part-Time)

MerlinVet is hiring for the role of Responsible Person (Quality Manager). This job is ideally suited to somebody who is a qualified pharmacist (or vet) with knowledge of the pharmaceutical and/or veterinary sector.

  • Hours: This role will be part-time working two days a week with the potential for the job to increase hours as the role develops
  • Location: Kelso, Scottish Borders

The Responsible Person/Quality Manager will be tasked with continually improving systems and ensuring our business processes, policies, and procedures adhere to and comply with Good Distribution Practices (GDP).

MerlinVet is licensed by the MHRA, VMD, Home Office and Food Standards Scotland, and as such the key responsibilities of the Responsible Person/Quality Manager are listed below.

Key Responsibilities:

  • Host and report on regulatory inspections
  • Maintain the Quality Management System & ISO 9001 Accreditation
  • Ensure Good Distribution Practice (GDP) compliance
  • Write, review and/or authorise Standard Operating Procedures (SOPs)
  • Ensure training programmes are implemented, maintained, and recorded
  • Perform internal audits and oversee training
  • Perform due diligence checks on customers and suppliers
  • Quality check product recalls and returns

Required Experience & Skills:

  • Pharmacy degree or relevant degree in life sciences
  • Working knowledge and practical experience of VMD and MHRA regulations, ideally with time spent in distribution or dispensing of pharmaceuticals
  • Quality Management System (QMS) maintenance experience to ensure maintaining ISO 9001 accreditation – particularly in a healthcare, pharmaceutical or veterinary industry
  • Understanding of the veterinary and pharmaceuticals sector, how medicinal products are purchased and sold, and an awareness of how to handle, transport, store, and distribute medicinal products.
  • 3+ years’ experience with pharmaceuticals or in a related industry
  • Highly organised individual with good leadership, communication, and interpersonal skills
  • Self-motivated and able to work independently when required and as part of a team

Desirable Skills:

  • Passionate about the veterinary sector and animal welfare/agricultural sector
  • Wholesale experience
  • Experience in distribution of veterinary products and controlled drugs

Who will I be working for?

At MerlinVet, we comprise a bespoke wholesaler, import/export business, buying group, health plan provider, and anaesthetic gas exposure monitoring service. By listening to the needs of vets we provide products, services, business solutions and support needed to run efficient and profitable practices.

Equal Opportunities

MerlinVet is an equal opportunities employer, and we embrace the benefits that a diverse workforce brings. We welcome applications regardless of age, sex, gender identity, disability or medical condition, ethnicity, race, religion, family status, sexual orientation, or any other basis protected by appropriate law.

For a full job description please click here

How do I apply?

Please email a copy of your CV and cover letter to MerlinVet’s Managing Director, David Taylor by 23:59 on Thursday 6th April:

[email protected]

MerlinVet UK:

  • Import pharmaceuticals & farm fertility equipment to supply UK vets, including an extensive range of farm animal fertility equipment developed by experts.
  • Exclusive UK distributor for Lane Manufacturing, who specialise in bull fertility equipment.

MerlinVet Export:

  • Veterinary medicines, equipment & accessories supplied globally (we source and supply unique veterinary products to livestock, equine & companion animal sectors).

MerlinVet-cel:

  • Much more than just a buying group, we provide support for independent practices of all sizes across the UK, offering competitive rebates on members’ purchases and ongoing support & reduced administration costs.

MerlinSalus PAM:

  • We monitor anaesthetic exposure in your workplace safely & accurately.

MerlinSPS:

  • We offer simple subscription & health plan solutions.

Any further questions about the group, please refer to our FAQ page here.

Please follow us on our social media channels:

You can now sign up to receive news from us – we promise not to inundate you with useless information so sign up and be the first to hear the most important information around ordering & stock. You can do so here.

MerlinSPS will be exhibiting at this year’s BSAVA Congress 2023 on 23rd – 25th March in Manchester. Arrange to meet MerlinSPS’s Company Manager, Amy, at BSAVA here.

With 4,000 attendees, 70 speakers and great opportunities for CPD, as well as an exhibition hall, the congress will be a great gathering of the industry. Taking place at the Manchester Central Convention Complex, the event has been described as “the embodiment of small animal veterinary medicine”.

The BSAVA Congress will feature lectures, panel discussions, interactive sessions and practical CPD workshops with recordings being made available to delegates on-demand after the event. The exhibition hall will showcase industry innovations, including MerlinSPS. View the programme for the event here and view the list of exhibitors here.

MerlinSPS will be exhibiting at Stand B104. If you’re not yet familiar with one of the newer areas of the MerlinVet business, here’s a brief explainer below:

What does MerlinSPS do?

MerlinSPS offers simple subscription & health plan solutions.

What are the benefits?

  • YOU choose what YOU want in your health plan & how much to charge
  • Bespoke online sign-up forms personalised to YOUR practice
  • Individualised portal allowing you to update, amend, and cancel plans instantly
  • Immediate alerts to failed payments
  • Optional home delivery of prescription products via our MerlinVet UK warehouse

What are the costs involved?

No joining or renewal fees for you or your pet owners! Just one small monthly admin charge of £29.99 per practice.

How do I get in touch?

Please fill out the contact form here.

Visit the MerlinSPS website to find out more.

MerlinSPS at BSAVA:

This will be a great opportunity to meet Amy and discuss all things MerlinSPS. If you’d like to arrange a meeting with Amy and the team, then you’ll be able to book a meeting directly through Calendly – click here.

Find out more about the BSAVA Congress and register here.

About BSAVA

The British Small Animal Veterinary Association (BSAVA), which was founded in 1957, exists to improve the health and welfare of small animals by driving excellence in veterinary practice. With over 10,000 members, the BSAVA share knowledge and skills, as well as encouraging growth in research and collaboration.

 

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MerlinVet is proud to support the independent charity, Vetlife, by hosting its helpline and website details across our websites including on our UKExport, and SPS sites. Vetlife offers free support to those experiencing emotional, health, or financial problems. Help is available throughout the veterinary community, including for nurses, students, and other staff in practices across the UK.

In 2021, Vetlife responded to 3390 enquiries, demonstrating the importance of the work they are doing. Vetlife provides support through trained volunteers, offering confidential and non-judgmental help and advice via phone and email, 24 hours a day, 365 days a year. If you’d like to support the work of Vetlife, you can donate here.

Vetlife offers support to anyone with mental health difficulties, such as depression, anxiety, stress, isolation, alcohol and drug misuse, and eating disorders. Vetlife’s mental health professionals, including nurses, therapists and psychiatrists, offer advice or care management and enable those that contact to get the required help, based on previous experience of what truly works.

In terms of financial support, Vetlife provides emergency assistance, grants, access to CPD, professional debt advice, and accommodation to veterinary surgeons, nurses, and their dependants in the UK. This includes support for those needing short-term help, those that cannot work due to ill health, and other factors.

You can receive free advice and information here. If you’re looking for help, advice, or support, call the Vetlife Helpline on 0303 040 2551 or or send an anonymous email to the Helpline anonymous email.

Please visit the Vetlife website for more information.

Here at MerlinVet, we take sustainability seriously. We acknowledge that we all need to make changes to move in the right direction – and we all need to make changes now.

That’s why we’ve released our 2023 Sustainability Report.

Below we outline how our new warehouse will help us grow sustainably, utilising the earth’s natural resources to heat and cool the building, including via solar panels on the roof. We also explain our commitment to utilising Electric Vehicles, to recycling, and to minimising our use of single-use plastics.

You can find out more below or by clicking the link at the bottom of this page.

 

You can view the report in full here.

As you may have heard from us before, we have been moving over to our new warehouse at Kelso. We’re delighted to say that finally the move is now complete!

Please note the change in our address:

2/3 Carlaw Road, Pinnacle Hill Industrial Estate, Kelso, TD5 8AS

Our move to this new building reinforces our commitment to sustainability, utilising the earth’s natural resources to heat and cool the building, including solar panels on the roof. We’ll be announcing an official unveiling and opening of the warehouse in the next few months, but in the meantime take a tour of our warehouse below:

 

Our phone number is remaining the same (01896 849 641)  and you can continue to reach us in the usual ways:

As you may have noticed over the past few weeks, we’ve been rolling out our new logos on our websites, over our social media, and at events such as London Vet Show. We thought it would therefore make sense to make a little announcement about this – after all everyone wants to see something new and shiny!

So, without further ado, say hello to our brand new branding.

You’ll be able to see all five of our different logos for each component part of the company, alongside the MerlinVet Group logo which is used when referring to all parts of the organisation.

So you’ve probably seen that Vetcel has now rebranded as MerlinVet-cel and is now part of MerlinVet Group. But what exactly does this mean for you? Well, we have recently undergone a merger whereby MerlinVet UK and Export joined with Vetcel. The merger has proved of benefit to Vetcel and Merlin’s respective clients, providing global support to independent veterinary practices at a time when they are under considerable corporate pressure. The merger has meant better support for non-corporate vet practices in the UK and across the EU, the Far East, and the rest of the world. We made the decision to update our branding so that there is consistency across the board.

If you’ve only previously been familiar with one part of the organisation, then have a look at a short description of each part of Merlin below, as well as a link through to each’s respective website to see if you would benefit from working with us!

MerlinVet UK:

  • Import pharmaceuticals & farm fertility equipment to supply UK vets, including an extensive range of farm animal fertility equipment developed by experts.
  • Exclusive UK distributor for Lane Manufacturing, who specialise in bull fertility equipment.

MerlinVet Export:

  • Veterinary medicines, equipment & accessories supplied globally (we source and supply unique veterinary products to livestock, equine & companion animal sectors).

MerlinVet-cel:

  • Much more than just a buying group, we provide support for independent practices of all sizes across the UK, offering competitive rebates on members’ purchases and ongoing support & reduced administration costs.

MerlinSalus PAM:

  • We monitor anaesthetic exposure in your workplace safely & accurately.

MerlinSPS:

  • We offer simple subscription & health plan solutions.

We had the new branding on show at London Vet Show, which you can read about here.

New Warehouse

Here you can see the Directors of MerlinVet Group speaking with staff at the internal launch of the new site.

Our new brand is also coinciding with our imminent move to our new warehouse at Kelso in the Scottish Borders as we had outgrown our current premises at Earlston. We’ll be announcing an official unveiling and opening of the warehouse in early 2023, which helps us to grow more sustainably, so keep your eyes peeled on our website and social channels. In the meantime if you want a sneak peek of what the new Kelso warehouse looks like then view our drone and video fly-through below:

You can find out everything about Merlin via our brand video below, which, given the time of year, has been given a little festive twist:

Any further questions about the group, please refer to our FAQ page here.

Please follow us on our social media channels:

You can now sign up to receive news from us – we promise not to inundate you with useless information so sign up and be the first to hear the most important information around ordering & stock. You can do so here.